Universal Banker: Digital Banking & Customer Growth

Renasant Bank; Olive Branch (MS); On-site; USD 38,000 - 54,000; Full time

Job summary

Renasant Bank in Olive Branch, MS seeks a Universal Banker to deliver an exceptional customer experience by understanding needs and offering a full range of banking solutions during in-branch visits and digital channels. This role combines sales, service and teller duties, requiring strong communication, accuracy, and the ability to navigate banking systems while promoting digital tools to customers.

The position emphasizes relationship building, product knowledge, and adherence to banking

Qualifications

• High school diploma or equivalent; college education preferred.
• Minimum 1 year related customer experience and sales experience.
• Minimum 1 year teller and/or cash handling experience preferred.
• Strong dedication and motivation to achieving sales, service, and operational results.
• Ability to follow bank customer sales and service standard processes.
• Excellent communication skills (written and verbal).
• Attention to detail with accuracy in handling transactions.

Responsibilities

• Drive an exceptional customer experience in a branch by deepening relationships and offering financial solutions.
• Meet sales and service goals by developing customer relationships and delivering banking solutions.
• Collaborate with partners to fulfill customer financial needs across products and services.
• Promote digital delivery and in-branch convenience for customers.

Skills

Customer service

Sales experience

Communication

Attention to detail

Technology literacy

Time management

Education

High school diploma / equivalent

College education preferred

Tools

Banking software

Job description

Renasant Bank in Olive Branch, MS seeks a Universal Banker to deliver an exceptional customer experience by understanding needs and offering a full range of banking solutions during in-branch visits and digital channels. This role combines sales, service and teller duties, requiring strong communication, accuracy, and the ability to navigate banking systems while promoting digital tools to customers.

The position emphasizes relationship building, product knowledge, and adherence to banking