Customer Experience Banking Specialist

Renasant Bank; Crooked River Plantation (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Renasant Bank is seeking a Universal Banker in a branch role to deliver exceptional customer experiences, educate clients on banking products, and process teller transactions. The position emphasizes growing customer relationships and meeting sales and service goals while supporting digital banking options.

The role requires a high school diploma or equivalent, with at least 1 year of customer and teller experience; college education is a plus.

Qualifications

• High school diploma or equivalent; College education preferred.
• Minimum of 1 year related customer experience and sales experience required.
• Minimum of 1 year teller and/or cash handling experience preferred.
• Ability to follow bank customer sales and service standard processes to meet goals and customer standards.

Responsibilities

• Drive an exceptional customer experience in a branch by deepening relationships, educating customers on products and services, and offering financial solutions.
• Meet sales and service goals by developing and expanding customer relationships and delivering banking solutions.
• Collaborate with partners to provide seamless financial services across lending, wealth management, and other areas.
• Champion digital delivery and provide customers with online and mobile conveniences.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Banking software

Education

High school diploma

College education preferred

Job description

Renasant Bank is seeking a Universal Banker in a branch role to deliver exceptional customer experiences, educate clients on banking products, and process teller transactions. The position emphasizes growing customer relationships and meeting sales and service goals while supporting digital banking options.

The role requires a high school diploma or equivalent, with at least 1 year of customer and teller experience; college education is a plus.