Universal Banker: Elevate Customer Experience & Growth

Paycom; Savannah (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical and Dental options

Disability insurance

Teladoc service

Vision coverage

401k with company match

PTO and 11 paid holidays

Job summary

BankSouth is seeking a Universal Banker to deliver a quality-driven customer service experience in a community banking environment. You will assist customers with new accounts, enroll them in online banking, e-statements, and mobile deposits, and provide all required disclosures and documentation.

As a Universal Banker, you will resolve errors and disputes, address fraud inquiries, and build relationships by asking the right questions to recommend suitable products at the point of sale and for

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Familiar with banking software and operations.
• Prior banking experience is a plus but not required.
• Prior cash handling and customer service experience is required.

Responsibilities

• Assist customers with new account applications and input data into the core processing system.
• Assist customers with enrollment for electronic services (online banking, e-statements, mobile deposit).
• Provide disclosures and new account documentation to customers; resolve errors, disputes and fraud inquiries.
• Ask relationship-building questions before recommending products; suggest appropriate products at the point of sale and for follow-up.
• Operate teller drawer and perform teller functions as schedules dictate.
• Perform other duties as required.

Skills

Customer service

Banking software

Data entry

Cash handling

Communication

Education

High school diploma or equivalent

College degree preferred

Tools

Core processing system

Job description

BankSouth is seeking a Universal Banker to deliver a quality-driven customer service experience in a community banking environment. You will assist customers with new accounts, enroll them in online banking, e-statements, and mobile deposits, and provide all required disclosures and documentation.

As a Universal Banker, you will resolve errors and disputes, address fraud inquiries, and build relationships by asking the right questions to recommend suitable products at the point of sale and for