Universal Banker — Customer Growth & Service (Multi-Location)

Business First Bank; Port Allen (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Business First Bank in Port Allen, LA seeks a Utility Universal Banker to deliver high-quality customer service, handle transactions, and open new accounts. The role emphasizes building relationships and meeting banking center sales goals, with flexibility to work at multiple locations.

Ideal candidates have 2+ years in personal banking or teller roles, strong communication skills, and a commitment to confidentiality and regulatory compliance.

Qualifications

• Must have at least 2 years of personal banking or teller experience with emphasis on customer service.
• Knowledge of bank deposits, lending products, credit products, and services to open accounts or refer to specialists.
• Excellent customer service skills with strong verbal and written communication.
• Ability to build relationships, collaborate, and work in a team.

Responsibilities

• Serve as the customer's first point of contact by addressing total financial service needs.
• Process transactions, perform new account openings, and generate referrals.
• Support sales objectives by cross-selling bank products and maintaining client relationships.
• Assist management with day-to-day transactions and respond to customer inquiries.

Skills

Customer service

Relationship building

Teamwork

Problem solving

Verbal communication

Written communication

Teller experience

Education

High School Diploma or GED

Job description

Business First Bank in Port Allen, LA seeks a Utility Universal Banker to deliver high-quality customer service, handle transactions, and open new accounts. The role emphasizes building relationships and meeting banking center sales goals, with flexibility to work at multiple locations.

Ideal candidates have 2+ years in personal banking or teller roles, strong communication skills, and a commitment to confidentiality and regulatory compliance.