Client-First Banking Pro: Transactions & Accounts

Business First Bank; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Business First Bank in Metairie, LA seeks a Universal Banker to provide high-quality customer service, handle transactions, and assess needs for new accounts. You will contribute to banking center sales goals while building lasting customer relationships.

The role emphasizes cross-selling, adherence to policies, and strong communication with clients and colleagues. Equal opportunity employer; training included.

Qualifications

• Minimum 2 years of personal banking or teller experience with emphasis on customer service.
• Knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customers to specialists.
• Excellent customer service skills including strong verbal and written communication.
• Relationship building, collaboration and teamwork.
• Problem solving.
• Teller training and new account opening procedures.

Responsibilities

• Serve as the first point of contact and meet customers' total financial service needs.
• Perform basic to moderate banking centre activities: transactions, new accounts, customer service, referrals.
• Support sales objectives by cross-selling bank products to expand and maintain relationships.
• Assist management with day-to-day transactions: approving transactions, preparing reports, and resolving issues; respond to inquiries while following policy and regulatory requirements.
• Maintain client confidentiality and provide top-level service in handling all transactions.

Skills

Customer service

Communication

Relationship building

Teamwork

Problem solving

New account opening

Teller training

Education

High School Diploma or GED

Job description

Business First Bank in Metairie, LA seeks a Universal Banker to provide high-quality customer service, handle transactions, and assess needs for new accounts. You will contribute to banking center sales goals while building lasting customer relationships.

The role emphasizes cross-selling, adherence to policies, and strong communication with clients and colleagues. Equal opportunity employer; training included.