Universal Banker: Open Accounts & Build Customer Ties

Servbank; Bourbonnais (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Servbank is seeking a Universal Banker to open and maintain customer accounts, cross-sell bank products, and deliver high-quality service. You will handle daily teller tasks and assist customers with a range of financial services.

The role emphasizes accuracy, strong communication, and relationship-building with individuals and businesses in a community-focused setting. Full-time hours and a professional office environment are expected.

Qualifications

• Minimum of 1–3 years of banking experience preferred.
• High school diploma or equivalent required.
• Strong attention to detail and accuracy essential.
• Excellent communication and customer service skills expected.
• Interpersonal skills to represent Servbank positively.

Responsibilities

• Meets and greets customers.
• Performs daily teller tasks including deposits, loan payments, cashing checks, and other monetary transactions.
• Opens and processes new accounts (personal and commercial checking, money market, savings, CDs, IRAs, HSAs).
• Discovers customer financial needs and offers appropriate bank products and services.
• Cross-sells the bank’s services and products.
• Researches and answers customer inquiries; quotes products and rates.
• Verifies account information and resolves problems for customers as needed; administers IRAs.
• May accept loan paperwork with proper NMLS licensing.

Skills

Attention to detail

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Servbank is seeking a Universal Banker to open and maintain customer accounts, cross-sell bank products, and deliver high-quality service. You will handle daily teller tasks and assist customers with a range of financial services.

The role emphasizes accuracy, strong communication, and relationship-building with individuals and businesses in a community-focused setting. Full-time hours and a professional office environment are expected.