Universal Banker: Customer Growth & Service Expert

Jobvite, Inc.; Jackson (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

FirstBank is seeking a Universal Banker to deliver service excellence by processing transactions accurately, uncovering customer needs, and promoting bank products through needs-based discovery. The role focuses on building relationships with local clients and supporting branch targets while maintaining compliance with procedures.

Ideal candidates have at least one year of banking experience and a high school diploma or equivalent; notary is preferred.

Qualifications

• Minimum of one year bank experience preferred.
• Notary preferred.

Responsibilities

• Identify customer needs and provide appropriate guidance when recommending bank products and services.
• Assist customers with transactional needs according to guidelines, including inquiries about balances, history and fees.
• Support branch operations and teller duties as needed.
• Build relationships with community clients and meet branch targets for new accounts and teller operations.
• Model FirstBank service standards in every customer interaction.
• Follow security, risk management and regulatory procedures.

Education

High school diploma or equivalent

Notary preferred

Job description

FirstBank is seeking a Universal Banker to deliver service excellence by processing transactions accurately, uncovering customer needs, and promoting bank products through needs-based discovery. The role focuses on building relationships with local clients and supporting branch targets while maintaining compliance with procedures.

Ideal candidates have at least one year of banking experience and a high school diploma or equivalent; notary is preferred.