Universal Banker: Customer-Focused Banking & Growth

Citizens First Bank; Viroqua (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wage

Year-end bonuses

Discretionary profit share/CD

401k with employer contribution

Comprehensive benefits package

Volunteer PTO

Job summary

Citizens First Bank in Viroqua is seeking a Universal Banker to join our full-time team. The role combines teller responsibilities with customer service, account openings and referrals for bank products.

You will balance cash, support branch operations, and help customers solve problems while maintaining confidentiality and regulatory compliance. We value strong communication, organization, and sales skills.

Qualifications

• High school diploma is required.
• 1–3 years of cash handling and/or customer service experience preferred, but not required.

Responsibilities

• Functions as an experienced Teller, processing transactions accurately and timely.
• Opens new accounts, edits accounts, and closes customer accounts as needed.
• Cross-sell and refer bank products/services through needs identification.
• Balance cash drawer daily with minimal variances; reconcile errors.
• Provide outstanding customer service for all inquiries and transactions.
• Open night deposit vault and manage ATM cash replenishment and operation.
• Support branch operations by scanning and operating the proof machine.
• Manage safe deposit access, contracts, and related procedures.
• Perform other duties as assigned.

Skills

Strong communication skills

Customer service oriented

Maintain confidentiality of customer信息

Resourceful and well organized

Multitasking ability

Problem solving

Attention to detail

Understanding of regulatory compliance

Sales skills

Operate a personal computer

Education

High school diploma

Job description

Citizens First Bank in Viroqua is seeking a Universal Banker to join our full-time team. The role combines teller responsibilities with customer service, account openings and referrals for bank products.

You will balance cash, support branch operations, and help customers solve problems while maintaining confidentiality and regulatory compliance. We value strong communication, organization, and sales skills.