Universal Banker I: Customer Solutions & Banking

United Community Banks Inc.; Town of Florida (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

United Community is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology.

This role blends service and sales to strengthen relationships and help customers reach their financial goals. The position requires 1+ years in banking or cash handling, strong communication, and compliance with regulations.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Analytical, accurate, and strong problem-solving skills.
• Excellent verbal and written interpersonal communication.

Responsibilities

• Deliver everyday transactions with accuracy and confidentiality.
• Engage customers through needs-based conversations to offer solutions.
• Educate customers on banking tools and technology.
• Identify opportunities to cross-sell banking products and services.
• Maintain knowledge of retail banking products and services.
• Process deposits, withdrawals, and routine transactions.
• Ensure compliance with regulations and internal policies.

Skills

Cash handling

Customer service

Communication

Job description

United Community is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology.

This role blends service and sales to strengthen relationships and help customers reach their financial goals. The position requires 1+ years in banking or cash handling, strong communication, and compliance with regulations.