Universal Banker: Customer-Driven Banking & Growth

Salem Five Bank; Marblehead (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee referral program

Annual holiday reception

Summer family outing

Tuition reimbursement

Job summary

Salem Five Bank seeks a Universal Banker to deliver exceptional customer experiences across branch channels. You will learn and perform both sales and teller duties while building relationships and promoting banking products to meet customer needs.

The role requires basic banking knowledge, strong communication, and a commitment to regulatory standards, with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent; some retail experience is preferred.
• Federally registered through the National Mortgage Licensing System and in good standing.
• Individual NMLS IDs renew annually.

Responsibilities

• Identify sales opportunities, deepen relationships, and grow market share in local communities.
• Uncover needs and refer to cross-sell products and services with branch management support.
• Engage in sales activities: uncover needs, close deals, onboard, and document interactions.
• Participate in team meetings and contribute to branch goals and campaigns.

Skills

Customer service

Sales

Banking knowledge

MS Office

Mobile apps

Education

High school diploma

Tools

NMLS Registry

Banking software

Job description

Salem Five Bank seeks a Universal Banker to deliver exceptional customer experiences across branch channels. You will learn and perform both sales and teller duties while building relationships and promoting banking products to meet customer needs.

The role requires basic banking knowledge, strong communication, and a commitment to regulatory standards, with comprehensive benefits and growth opportunities.