Universal Banker: Customer Care & Banking Solutions

New Hampshire Mutual Bancorp; Hooksett (NH); On-site; USD 25,000 - 35,000; Full time

Job summary

The Merrimack in Hooksett, NH is seeking a Customer Service Banker to support customers with everyday banking needs and link them to suitable products. You’ll thrive on creating a welcoming environment, building trusted relationships, and delivering a positive banking experience.

Join a collaborative team at our Hooksett branch. The role emphasizes flexibility between teller and customer service duties, with opportunities for professional development and a competitive salary, starting at $21.63

Qualifications

• High school diploma or GED required.
• Minimum one year experience in customer service and/or cash handling.
• Experience with software applications for customer service is preferred.

Responsibilities

• Maintain knowledge of banking products and promote them to customers.
• Switch between teller and customer service roles as needed.
• Process deposits/withdrawals and account openings/maintenance for checking, savings and time deposits.
• Provide professional service and generate new business referrals through needs-based inquiry.
• Address customer questions and resolve issues efficiently.

Skills

Customer service

Cash handling

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Tools

Banking software

CRM software

Job description

The Merrimack in Hooksett, NH is seeking a Customer Service Banker to support customers with everyday banking needs and link them to suitable products. You’ll thrive on creating a welcoming environment, building trusted relationships, and delivering a positive banking experience.

Join a collaborative team at our Hooksett branch. The role emphasizes flexibility between teller and customer service duties, with opportunities for professional development and a competitive salary, starting at $21.63