Universal Banker: Relationship Builder & Service Pro

New Hampshire Mutual Bancorp; Bow (NH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Job summary

The Merrimack is seeking a Customer Service Banker at our Bow, NH branch. This role focuses on greeting customers, handling everyday banking needs, and guiding clients to suitable products and services.

You will support customers and help connect them with the right offerings in a friendly, community-focused environment. Ideal candidates will have strong interpersonal skills, basic cash handling experience, and the ability to work rotating Saturdays.

Qualifications

• High school diploma or GED.
• Minimum one year experience in customer service and/or cash handling.
• Experience utilizing software applications to perform customer service duties.
• Strong interpersonal and organizational skills.
• Must be able to work rotating Saturdays.
• Ability to travel between branch locations as needed.
• Prior bank teller transaction knowledge is a plus.

Responsibilities

• Maintain knowledge of banking products and services and promote them to customers.
• Demonstrate openness to switch between teller and customer service positions as needed.
• Complete deposits/withdrawals, account openings and maintenance activities.
• Provide a professional customer service experience while obtaining new business referrals.
• Respond to questions and resolve customer problems effectively and efficiently.

Skills

Strong interpersonal andorganizational

Experience utilizing software

Education

High school diploma or GED

Job description

The Merrimack is seeking a Customer Service Banker at our Bow, NH branch. This role focuses on greeting customers, handling everyday banking needs, and guiding clients to suitable products and services.

You will support customers and help connect them with the right offerings in a friendly, community-focused environment. Ideal candidates will have strong interpersonal skills, basic cash handling experience, and the ability to work rotating Saturdays.