Universal Banker: Client Relations & Teller Specialist

Apple Bank; New York (NY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank in Brooklyn (Coney Island) seeks a Universal Banker to serve as a single point of contact for clients, handling transactions, account openings, and product referrals in a hybrid role combining Teller and Customer Service duties. The role emphasizes building relationships, delivering excellent service, meeting regulatory requirements, mentoring new tellers, and contributing to branch sales goals.

Requires 1–2 years retail banking experience and a High School diploma; weekend/extended

Qualifications

• 1–2 years retail banking experience in Teller/Customer Service roles.
• Solid understanding of banking products, services, and processes.
• Ability to communicate clearly and build customer relationships.

Responsibilities

• Provide exceptional customer service and process transactions accurately.
• Open new accounts and educate customers on bank products and services.
• Refer clients to licensed representatives as appropriate and meet branch sales goals.
• Assist in vault/teller operations and maintain compliance with policies.

Skills

Retail banking experience

Customer service

Communication skills

Cross-training

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Apple Bank in Brooklyn (Coney Island) seeks a Universal Banker to serve as a single point of contact for clients, handling transactions, account openings, and product referrals in a hybrid role combining Teller and Customer Service duties. The role emphasizes building relationships, delivering excellent service, meeting regulatory requirements, mentoring new tellers, and contributing to branch sales goals.

Requires 1–2 years retail banking experience and a High School diploma; weekend/extended