Hybrid Banker: Customer Service & Teller Expert

Apple Bank; Coney Island (NY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank in Brooklyn (Coney Island) is seeking a Universal Banker to serve as a hybrid Customer Service Representative and Teller. You will open new accounts, educate customers on products, process transactions, and build lasting relationships with clients.

The role emphasizes excellent customer service, cross-selling, and adherence to regulatory requirements. The bank has a long-standing presence in New York with equal opportunity employment.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Provide exceptional customer service by engaging clients in a friendly and professional manner and resolving service-related issues.
• Communicate the features of Apple Bank products and services to current and prospective clients.
• Identify opportunities to acquire new or additional banking relationships and refer to licensed representatives when appropriate.
• Establish and deepen relationships to achieve sales and referral goals while delivering quality service.
• Handle teller operations and processing of transactions per policy, safeguarding cash and instruments.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Apple Bank in Brooklyn (Coney Island) is seeking a Universal Banker to serve as a hybrid Customer Service Representative and Teller. You will open new accounts, educate customers on products, process transactions, and build lasting relationships with clients.

The role emphasizes excellent customer service, cross-selling, and adherence to regulatory requirements. The bank has a long-standing presence in New York with equal opportunity employment.