Hybrid Universal Banker: Teller & Customer Service

Apple Bank; Street (MD); Hybrid; USD 30,279 - 45,419; Full time

Job summary

Apple Bank in New York, NY is looking for a Universal Banker who will handle customer transactions and provide exceptional client service. This hybrid role combines teller responsibilities with customer service outreach, ensuring a seamless banking experience.

Eligible candidates should possess a High School Diploma or GED and have 1-2 years in retail banking. Strong communication, organizational skills, and the ability to build relationships are essential. Weekend work and occasional travel may be required.

Qualifications

• 1-2 years of combined retail banking experience as Teller and Customer Service Representative.
• General understanding of retail banking operations preferred.
• Willingness to be cross-trained in other branch functions.

Responsibilities

• Deliver exceptional customer service and resolve issues promptly.
• Process teller operations and safeguard cash.
• Perform accurate new-account record keeping and mentor new hires.

Skills

Customer relationship building

Problem-solving

Verbal communication

Attention to detail

Microsoft Office proficiency

Education

High School Diploma or GED

Job description

Apple Bank in New York, NY is looking for a Universal Banker who will handle customer transactions and provide exceptional client service. This hybrid role combines teller responsibilities with customer service outreach, ensuring a seamless banking experience.

Eligible candidates should possess a High School Diploma or GED and have 1-2 years in retail banking. Strong communication, organizational skills, and the ability to build relationships are essential. Weekend work and occasional travel may be required.