Hybrid Banking Specialist: Customer Service & Teller

Apple Bank for Savings; New York (NY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank for Savings seeks a Universal Banker in Brooklyn, NY. The role blends Customer Service Representative and Teller duties, handling account transactions, opening new accounts, and educating customers on bank products and services.

The position emphasizes exceptional service and adherence to banking policies. The UB will assist in maintaining branch operations, process transactions, and build client relationships while pursuing sales opportunities and referring clients to licensed

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience (Teller/CSR) preferred.
• Strong customer service and communication skills.
• Ability to cross-sell bank products.
• Proficiency with Microsoft Office.

Responsibilities

• Open new accounts and process transactions.
• Provide courteous, professional service to customers.
• Educate customers on bank products and services.
• Operate teller duties and cash handling.
• Refer clients to licensed representatives when appropriate.
• Maintain accuracy and comply with procedures.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Apple Bank for Savings seeks a Universal Banker in Brooklyn, NY. The role blends Customer Service Representative and Teller duties, handling account transactions, opening new accounts, and educating customers on bank products and services.

The position emphasizes exceptional service and adherence to banking policies. The UB will assist in maintaining branch operations, process transactions, and build client relationships while pursuing sales opportunities and referring clients to licensed