Hybrid Universal Banker: Customer & Teller Specialist

Apple Bank for Savings; New York (NY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Apple Bank for Savings seeks a Universal Banker in New York, NY to provide exceptional customer service, managing both service and Teller operations. The role requires building relationships with clients, resolving issues, and educating them on bank offerings. A minimum of a High School Diploma or GED, along with 1-2 years of retail banking experience, is required.

The position operates in a hybrid capacity, emphasizing client engagement and support, while ensuring transactional accuracy and adherence to compliance standards.

Qualifications

• 1-2 years of retail banking experience as a Teller or Customer Service Representative.
• General understanding of banking operations preferred.
• Willingness to be cross-trained in other branch functions.

Responsibilities

• Provide exceptional customer service by engaging clients professionally.
• Handle Teller operations and process transactions accurately.
• Establish and deepen relationships with existing and potential customers.

Skills

Customer service

Problem-solving

Interpersonal communication

Microsoft Office

Education

High School Diploma or GED

Job description

Apple Bank for Savings seeks a Universal Banker in New York, NY to provide exceptional customer service, managing both service and Teller operations. The role requires building relationships with clients, resolving issues, and educating them on bank offerings. A minimum of a High School Diploma or GED, along with 1-2 years of retail banking experience, is required.

The position operates in a hybrid capacity, emphasizing client engagement and support, while ensuring transactional accuracy and adherence to compliance standards.