Hybrid Universal Banker: Customer Relations & Teller

Apple Bank for Savings; Plainedge (NY); Hybrid; USD 46,000 - 69,000; Full time

Benefits offered by this job

Sign-on bonus

Salary incentives

Benefits package

Vacation & holidays

401k match

Tuition reimbursement

Job summary

Apple Bank in Bethpage, NY seeks a Universal Banker to serve as a dual Customer Service Representative and Teller. You will open accounts, educate customers on bank products, and drive referral sales while delivering exceptional service.

The role is hybrid, with duties spanning account maintenance, cash handling, and sales support. Candidates should have 1–2 years of retail banking experience and strong communication skills.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience as Teller/ CSR.
• Understanding of banking operations (risk, compliance, fraud) preferred.
• Ability to develop and maintain knowledge of banking products.
• Willingness to cross-train in other branch functions.
• Excellent verbal and written communication skills.

Responsibilities

• Provide exceptional customer service by engaging clients professionally.
• Open new accounts and resolve issues; educate customers on products.
• Refer clients to licensed representatives when appropriate.
• Handle teller transactions and safeguard cash.
• Assist with vault/ATM operations and maintain orderly customer area.
• Adhere to regulatory, security, and audit policies.

Skills

Customer service

Communication skills

Microsoft Office

Problem-solving

Interpersonal skills

Retail banking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Apple Bank in Bethpage, NY seeks a Universal Banker to serve as a dual Customer Service Representative and Teller. You will open accounts, educate customers on bank products, and drive referral sales while delivering exceptional service.

The role is hybrid, with duties spanning account maintenance, cash handling, and sales support. Candidates should have 1–2 years of retail banking experience and strong communication skills.