Hybrid Universal Banker: Service, Teller & Sales

Apple Bank for Savings; New York (NY); Hybrid; USD 46,000 - 69,000; Full time

Job summary

Apple Bank for Savings is seeking a Universal Banker in New York, NY at an on-site/ hybrid level. The role blends Teller and Customer Service Representative duties, focusing on high-quality service, new account openings, and product referrals to enhance client relationships.

The position requires 1–2 years of banking experience and strong communication skills, with equal emphasis on accuracy and compliance to safeguard customer data and assets.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience as Teller/CSR preferred.
• Ability to develop and maintain knowledge of banking products and services.
• Excellent verbal and written communication skills.

Responsibilities

• Provide exceptional customer service in a friendly, professional manner.
• Open new accounts and handle account maintenance transactions.
• Process teller transactions and safeguard cash and negotiable instruments.
• Educate customers on bank products/services and refer to licensed representatives as needed.
• Support branch leadership and participate in training of teammates.

Skills

Customer service

Communication

Relationship building

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Apple Bank for Savings is seeking a Universal Banker in New York, NY at an on-site/ hybrid level. The role blends Teller and Customer Service Representative duties, focusing on high-quality service, new account openings, and product referrals to enhance client relationships.

The position requires 1–2 years of banking experience and strong communication skills, with equal emphasis on accuracy and compliance to safeguard customer data and assets.