Universal Banker - Client-Focused Banking & CRM Pro

Truist; Charleston (WV); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Vacation and sick days

Job summary

Truist is seeking a Regular full-time teammate in Charleston, WV to provide timely client transactions with accuracy and positive service. You will educate clients on digital banking options and support sales efforts by outbound outreach, while applying IRM principles to tailor Truist solutions.

Strong teamwork and adherence to policies are essential for success. Ideal candidates have teller or cash handling experience, plus solid interpersonal skills and the ability to multi-task in a

Qualifications

• High school diploma or equivalent.
• Two years teller/cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office applications.
• Ability to travel to accommodate temporary staffing needs and scheduling.

Responsibilities

• Provide a distinctive client experience with accurate transactions and thorough records.
• Educate clients on digital banking tools (ATMs, Online, Mobile).
• Support sales via outbound calls and identify client needs or opportunities.
• Understand and apply Integrated Relationship Management (IRM) for Truist solutions.
• Participate in Retail Community Bank Leadership routines and training.
• Adhere to internal controls, procedures, and risk management policies.
• Serve as secondary contact for new accounts openings and issue resolution.

Skills

Teller experience

Cash handling

Customer service

MS Office

Multi-tasking

Interpersonal skills

Travel willingness

Weekend hours

Education

High school diploma

Tools

N/A

Job description

Truist is seeking a Regular full-time teammate in Charleston, WV to provide timely client transactions with accuracy and positive service. You will educate clients on digital banking options and support sales efforts by outbound outreach, while applying IRM principles to tailor Truist solutions.

Strong teamwork and adherence to policies are essential for success. Ideal candidates have teller or cash handling experience, plus solid interpersonal skills and the ability to multi-task in a