Client-First Universal Banker

Truist; Hurricane (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Truist in Hurricane, WV seeks a customer-focused associate to handle client transactions and accurate record-keeping. You will educate clients on digital banking, guide them through self-service options, and support sales through outbound calls and IRM activities.

The role emphasizes delivering superior service, building relationships, and adhering to branch policies while working weekends/extended hours as needed.

Qualifications

• Experience in client-facing roles or teller/cash handling.
• Ability to learn and use banking software and branch systems.
• Strong communication and relationship-building skills.

Responsibilities

• Provide timely, accurate transactions and maintain records.
• Educate clients on digital banking and self-service options.
• Support sales and service via outbound calls and IRM activities.
• Serve as a secondary contact for new accounts and problem resolution.

Skills

Customer service

Sales experience

Interpersonal skills

Multi-tasking

PC skills

Communication

Education

High school diploma or equivalent

Tools

Banking software

Branch automation software

Job description

Truist in Hurricane, WV seeks a customer-focused associate to handle client transactions and accurate record-keeping. You will educate clients on digital banking, guide them through self-service options, and support sales through outbound calls and IRM activities.

The role emphasizes delivering superior service, building relationships, and adhering to branch policies while working weekends/extended hours as needed.