Universal Banker: Client Experience & Digital Solutions

Truist Financial Corporation; South Charleston (WV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

401k plan

Paid vacation

Paid holidays

Sick days

Job summary

Truist Financial Corporation is seeking a branch-based teller and client service associate in the United States. You will engage clients, handle complex, and routine transactions while promoting digital banking solutions.

The role requires strong interpersonal skills, basic PC proficiency, and the ability to multitask in a busy branch. Regular or temporary employment options may apply, with weekend/extended hours as needed.

Qualifications

• High school diploma or equivalent required.
• Two years teller/cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills; ability to interact with clients and prospects.
• Ability to multi-task and use basic computer applications.

Responsibilities

• Provide a distinctive client experience through courteous conversations and transactions.
• Educate clients on digital self-service solutions including ATMs and online/mobile banking.
• Support sales by identifying client needs and referring to branch team members.
• Understand Integrated Relationship Management to deliver Truist expertise.
• Participate in leadership routines and ongoing training.

Skills

Customer service

Cash handling

Sales experience

Interpersonal communication

PC skills

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a branch-based teller and client service associate in the United States. You will engage clients, handle complex, and routine transactions while promoting digital banking solutions.

The role requires strong interpersonal skills, basic PC proficiency, and the ability to multitask in a busy branch. Regular or temporary employment options may apply, with weekend/extended hours as needed.