Unit Secretary — Patient Care Concierge (Weekend Availability)

HCA Healthcare; Independence (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Centerpoint Medical Center is seeking a Unit Secretary to help keep the unit organized and welcoming for patients and families. You will use clear, compassionate communication and accurate record-keeping to support physicians, nurses, and administrative staff on every shift.

This role requires weekend availability in addition to weekdays, strong computer and interpersonal skills, and attention to detail to protect patient information and coordinate urgent communications across care teams.

Qualifications

• High School Diploma required.
• BLS certification required upon hire.
• Public contact and clerical experience preferred.
• Excellent interpersonal and computer skills required.
• Ability to prioritize and manage multiple tasks preferred.
• Knowledge of medical terminology preferred.
• Microsoft Office and multi-line phone experience preferred.
• Weekend availability required in addition to weekdays.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism.
• Maintain patient records, enter physician orders, and protect patient information.
• Coordinate communications between calls and care team to keep the unit connected.
• Keep environment clean, organized, and stocked to promote safety and comfort.
• Support daily operations and foster teamwork.

Skills

Interpersonal skills

Computer skills

Multitasking

Public contact experience

Education

High School Diploma

BLS certification upon hire

Tools

Microsoft Office

Multi-line phone system

Medical terminology knowledge

Job description

Centerpoint Medical Center is seeking a Unit Secretary to help keep the unit organized and welcoming for patients and families. You will use clear, compassionate communication and accurate record-keeping to support physicians, nurses, and administrative staff on every shift.

This role requires weekend availability in addition to weekdays, strong computer and interpersonal skills, and attention to detail to protect patient information and coordinate urgent communications across care teams.