Unit Secretary - Onsite Patient Care & Admin Support

Partner's Healthcare; Boston (MA); Remote; USD 25,000 - 37,000; Part time

Job summary

Mass General Brigham seeks a Unit Secretary to support the Nursing Director and Unit Based Patient Care Team. You will handle phones, coordinate tests, schedule appointments, maintain medical records, and assist with discharges, transfers, and admissions to ensure efficient unit operation.

The role emphasizes patient-family centered care, collaboration with care teams, and adherence to CARE standards within a busy hospital unit.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree preferred.
• Experience in medical or customer service setting preferred.
• Knowledge of Medical Terminology preferred.
• Computer knowledge of Microsoft Office strongly required.

Responsibilities

• Answer unit phones and coordinate messages with the health care team.
• Schedule patient tests, appointments, and referrals.
• Maintain patient medical records per hospital policy.
• Coordinate discharges, transfers, and admissions to ensure unit efficiency.

Skills

Interpersonal skills

Customer service

Communication skills

Microsoft Office

Medical terminology

Education

High School Diploma or equivalent

Associate's Degree preferred

Tools

Meditech system

Bed management system

Job description

Mass General Brigham seeks a Unit Secretary to support the Nursing Director and Unit Based Patient Care Team. You will handle phones, coordinate tests, schedule appointments, maintain medical records, and assist with discharges, transfers, and admissions to ensure efficient unit operation.

The role emphasizes patient-family centered care, collaboration with care teams, and adherence to CARE standards within a busy hospital unit.