Unit Secretary (Neuroscience)/Full Time - Days

Florida Medical Center; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Medical Center is seeking a Unit Secretary to support Nurse managers and nursing staff with coordinating administrative activities and patient care delivery on the nursing units.

The role focuses on maintaining a professional atmosphere, assisting with direct patient and department interactions, and contributing to satisfaction for patients and physicians alike.

Qualifications

• High School Diploma or equivalent.
• AHA Heart Saver (BLS) certification.
• Strong oral and written communication skills in English.
• Unit secretary experience preferred or completion of unit secretary training program.

Responsibilities

• Assist Nurse managers and nursing staff with coordinating administrative activities and patient care delivery on nursing units.
• Greet, direct, and provide non-professional factual information to patients and staff from other departments.
• Maintain a professional atmosphere on the nursing unit and support physician and patient satisfaction.

Skills

Communication

Medical terminology

Prioritization under pressure

Education

High School Diploma

Job description

Position Summary

Demonstrates excellent customer service attitude while assisting the Nurse managers and other nursing staff in coordinating the administrative activities and patient care delivery on the nursing units. Responsible for ensuring a professional atmosphere in the nursing unit. Demonstrates good public relations skills during interaction with physicians, patients, visitors, and other hospital staff. Greets, directs, and gives non-professional factual information to patients and personnel from other departments. Critical to success of patient and physician satisfaction.

Qualifications/Requirements

Education

High School Diploma or equivalent.

Required licensures/certifications

AHA Heart Saver (BLS)

Skills and Abilities

Must be able to change priorities and appropriately while maintaining professional demeanor, especially during emergencies and/or stressful situation. Good oral and written communication skills in the English language. Medical terminology.

Experience

Previous experience as a unit secretary in a hospital or physician office preferred or satisfactory completion of unit secretary training program.