Unit Secretary

CareWell Health Medical Center; East Orange (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

CareWell Health Medical Center is seeking an organized unit secretary to serve as a department receptionist and support patient flow, records, and communications. The role includes scheduling patients, transcribing orders, and maintaining medical records from admission to discharge.

The position requires a high school diploma or equivalent and a certificate/degree in health unit secretary studies, with prior medical secretary and receptionist experience preferred.

Qualifications

• High school diploma or equivalent; certificate/degree in health unit secretary studies or related field required.
• Two years of related experience preferred (medical secretary & receptionist duties).

Responsibilities

• Act as receptionist and provide information with proper telephone etiquette.
• Communicate pertinent information to appropriate personnel.
• Schedule and follow up on patients as assigned.
• Transcribe physician orders with initials and signature.
• Maintain patient medical records from admission to discharge.
• Maintain patient admission and discharge log.
• Follow Universal Standard Precautions.
• Assist with orientation of new personnel.
• Collect faxed reports and distribute to staff.
• Assist with collection and collation of department statistics.
• Notify charge nurse or supervisor when leaving the unit.
• Understand role during emergency codes.

Skills

Telephone etiquette

Patient scheduling

Medical records

Transcribing orders

Communication

Emergency codes

Team orientation

Education

High School Diploma

Health unit secretary studies

Job description

Job Summary

The unit secretary as a department receptionist, schedules patients as directed, prepares minutes, enters daily charges, conducts follow-up phone calls as assigned, organizes chart room and communications/disseminates information to appropriate personnel. Secretary is also responsible for pulling and filing records for all clinicians and physicians. She also covers all departmental reception areas, makes copies, and completes administrative tasks

Essential Functions

• Act as a receptionist and provide information as necessary utilizing proper telephone etiquette
• Communicate all pertinent information to appropriate personnel
• Schedules and follows up on patients as assigned
• Transcribe physician’s orders including initials and signature
• Maintain patient medical record from admission through discharge and assists with procurement or disposition of medical record
• Maintains patient admission and discharge log
• Practices Universal Standard Precautions
• Demonstrated knowledge of and practices department safety procedures, including safe handling of equipment and hazardous substances.
• Assists with the orientation of new personnel
• Collects faxed reports and distributes to staff members as appropriate
• Assist with collection and collation of department statistics
• Communicates to charge nurse/supervisor when leaving unit
• Understands role during emergency codes

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Education/Certifications

High School Diploma or equivalent and a certificate or degree in health unit secretary studies or a related field are required to be a unit secretary.

Minimum Work Experience

Two years of experience in a related field in the last 3-5 years preferred (medical secretary & receptionist duties).

Position Type/Expected Hours of Work

Must be willing to work holidays, weekends and provide additional coverage as needed

Working Conditions

Exposed to unpleasant odors, and communicable diseases. Encounters stress, crisis, emergencies, and death. Lifts some equipment/supplies. Interacts with family, visitors, health team members and other hospital and referral agency