Unit Secretary Full Time Nights

Tennova Healthcare- Newport Medical Center; Newport (TN); On-site; USD 29,000 - 42,000; Full time

Job summary

Tennova Healthcare- Newport Medical Center in Newport, TN is seeking a Unit Secretary to support patient-centered care by performing clerical tasks, acting as receptionist, and assisting the patient care team in a clean, organized environment. This role enters orders, manages the EMR, schedules appointments, maintains charts, handles labs and reports, and coordinates admissions, discharges, and transfers.

Requires basic medical terminology, proficiency with Microsoft Office, and strict HIPAA

Qualifications

• Completion of Unit Secretary or Medical Terminology course preferred.
• 0-2 years receptionist or secretarial training required.

Responsibilities

• Enter orders into the computer system accurately, minimizing shortages.
• Answer phones, manage patient records, schedule appointments, and document in EMR.
• Maintain patient charts and promptly retrieve labs and reports.
• Assist physicians with labs and patient lists and notify as needed.
• Prioritize tasks and handle STAT orders and urgent needs immediately.
• Greet and assist patients, coordinate admissions, discharges, and transfers.
• Perform other duties as assigned; maintain regular attendance and policies.

Skills

Basic medical terminology

MS Office proficiency

HIPAA confidentiality

Attention to detail

Communication skills

Data entry

EMR familiarity

Education

Unit Secretary course or Medical Terminology course

0-2 years receptionist/secretarial training

Tools

EMR system

Microsoft Office Suite

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required