Unit Secretary - Full Time - Nights

North Okaloosa Medical Center; Crestview (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

North Okaloosa Medical Center is seeking a Unit Secretary to support patient-centered care by handling clerical tasks and acting as the unit receptionist. You will assist the patient care team and keep a clean, organized, and safe environment.

Responsibilities include data entry, patient scheduling, chart maintenance, and coordination of admissions, discharges, and transfers while ensuring HIPAA compliance and accurate documentation in the EMR system.

Qualifications

• Completion of a Unit Secretary or Medical Terminology course preferred.
• 0-2 years of receptionist or secretarial training required.
• Basic knowledge of medical terminology and HIPAA rules.
• Strong attention to detail and accurate data handling.
• Excellent written and verbal communication with staff and patients.

Responsibilities

• Accurately enters orders into the computer system with minimal shortages.
• Answers phones, manages patient records, schedules appointments and EMR documentation.
• Maintains patient charts; retrieves labs, consults and reports promptly.
• Assists physicians with labs and patient lists; notifies physicians of results.
• Prioritizes tasks, handles STAT orders and urgent needs promptly.
• Greet patients, coordinate admissions, discharges, transfers, and patient requests.
• Performs other duties as assigned and maintains attendance.

Skills

Medical terminology

Data entry

Calendar management

Microsoft Office

HIPAA compliance

Attention to detail

Verbal and written communication

Education

Unit Secretary course

Medical Terminology course

Receptionist training

Tools

EMR systems

Office software

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills And Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required