Unit Secretary-Inpatient - Observation Unit 8300

Loma Linda University Health; Loma Linda (CA); Sur place; USD 22 000 - 33 000; Plein temps

Résumé du poste

Loma Linda University Health is seeking a Unit Secretary-Inpatient to support the unit under the supervision of a registered nurse. You will perform secretarial and receptionist duties, greet visitors, and help coordinate diagnostic testing to ensure smooth patient flow.

The role emphasizes professional communication, accuracy with documentation, and the ability to work in a diverse, caring environment on-site in California.

Qualifications

• High School Diploma or GED required.
• HIPAA knowledge and patient rights understanding required.
• BLS certification may be obtained during orientation.
• Ability to read, write, and communicate in English; Spanish preferred.

Responsabilités

• Greet and screen the public arriving to the unit/department.
• Assist with patient flow and coordinate diagnostic testing as ordered.
• Maintain supplies, equipment, and forms for the unit.
• Communicate professionally with patients, visitors, and staff.

Description du poste

Job Summary:

The Unit Secretary-Inpatient works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician/ nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient/visitor population. Performs other duties as needed.

Education and Experience:

High School Diploma or General Education Development (GED) required. Minimum one year of unit secretary experience preferred. Completion of one year of college or minimum of one year of experience in medical field preferred.

Knowledge and Skills:

Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position.

Licensures and Certifications:

Basic Life Support (BLS) Certification through the American Heart Association as required in the Department Plan for Providing Care and may be obtained during orientation process.