Unit Secretary

Ridgeview; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401K Match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Assistance

PTO & Holidays

Commuter Reimbursement

Growth Opportunities

Job summary

Ridgeview is seeking a Unit Secretary to provide administrative and clerical support to Health Information and Skilled Nursing departments. The role includes scheduling, documentation, and coordinating patient transport, with responsibility for maintaining privacy and accuracy of resident records.

Competent in medical terminology, with solid computer skills and strong communication. This is a full-time, on-site position offering PTO, holidays, benefits, and retirement plan options.

Qualifications

• Knowledge of medical terminology.
• Basic computer knowledge and typing/data entry skills.
• Excellent written and oral communication skills.
• Excellent customer service skills and telephone etiquette.
• Must be able to concentrate with frequent interruptions.
• Ability to organize, prioritize and meet deadlines.

Responsibilities

• Schedules resident appointments and arranges transportation.
• Prepares paperwork for patients going to physician visits.
• Prepares CNA assignments and sign-in sheets.
• Programs Nurse Call system to page staff.
• Schedules ultrasounds, x-rays and labs.
• Answers calls and provides excellent customer service.
• Maintains privacy of resident health information.

Skills

Medical terminology

Typing/data entry

Basic computer skills

Excellent communication

Customer service

Telephone etiquette

Concentration under interruptions

Organization and time management

Job description

Full-Time: Sunday - Thursday, 10 AM - 6:30 PM

• Wage starting at $23-23.75/ Hour
• LOTS of Opportunity in stable & beautiful work environment
• Full-Time benefits including PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401K with employer match
• Tuition Assistance
• Talent development reviews and growth opportunities
• Commuter Reimbursement

GENERAL SUMMARY:

The Unit Secretary provides administrative and clerical support to Health Information/ Skilled Nursing department.

PRINCIPLE DUTIES:

Nursing Administration Support:

• Schedules resident appointments and arranges transportation.
• Prepare paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Monitors fax machine for lab, pharmacy, or x-ray reports; and gives reports to licensed nursing staff
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights

Health Information Department Support:

• Monitors timeliness of physician admission and routine monthly visits as needed.
• Follow-up on patient medical record information to include but not limited to physician reports, test results, nursing documentation, etc.
• Process chart requests as needed.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses’ station, including filing, stocking supplies, maintaining station lists. Maintains an organized nurses’ station

Staffing and Scheduling:

• Maintain a current listing of employee contact numbers for call-in; develop work schedules at least one month in advance. Utilizes Social Schedules application effectively for the department, if applicable.
• Assists the DON in the management and maintenance of a centralized nursing staffing plan by coordinating the scheduling of nursing employees, utilizing input from the DON to identify staffing needs.
• Schedules nursing staff using developed staffing guidelines and utilizes worksheet to optimize staff utilization and minimize overtime. Communicates attendance, PTO, and leave requests to DON/DSD as needed. Utilizes Social Schedules application effectively for the department, if applicable.
• Prepares and distributes a daily schedule for nurses and CNAs and posts the NHPPD form daily and trains others on days off. Maintains complete file of daily schedules and NHPPD forms for 3 years.
• Notify DON or designee of short staffing situations, contact replacement personnel and modify schedule when required during shift. Utilizes Social Schedules application effectively for the department, if applicable.
• Maintains current nursing department staff roster with name, address, phone, availability and sends to DON monthly. Maintains Social Scheduling application current with new and existing employee information, if applicable.

QUALIFICATIONS:

• Previous experience in a skilled nursing facility as a unit secretary, preferred.
• Knowledge of medical terminology
• Basic computer knowledge and typing/data entry skills
• Excellent written and oral communication skills
• Excellent customer service skills and telephone etiquette
• Must be able to concentrate with frequent interruptions
• Ability to function independently, with little direct supervision
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.