Unit Coordinator: Patient Care & Administrative Support

Pine Rest Christian Mental Health Services; Grand Rapids (MI); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

403(b) retirement match contribution

Generous PTO

Tuition assistance & loan forgiveness

Employee Assistance Program

Davenport University tuition discount

Job summary

Pine Rest Christian Mental Health Services is seeking an Unit Coordinator for the Grand Rapids contact center. The role involves administrative support, patient scheduling, and ensuring accurate documentation.

You will handle phones, direct visitors, and assist the clinical team with data entry and reporting. The position requires high school completion and offers a collaborative, compassionate work environment with opportunities to contribute to patient care and office operations in a busy

Qualifications

• High school diploma or equivalent is required.
• Ability to perform administrative tasks with accuracy and discretion.
• Experience with scheduling, referrals, and patient communications preferred.

Responsibilities

• Greet and direct visitors or patients, answer questions based on department knowledge, and transfer/screen calls.
• Answer phones, set appointments, and input data into computer systems.
• Maintain and file medical records; assist clinicians with documentation and reporting.
• Order supplies and manage basic office tasks to support the unit.

Skills

Administrative support

Proofreading

Scheduling

Phone handling

Data entry

Education

High school diploma

Tools

Office software

Data entry systems

Job description

Pine Rest Christian Mental Health Services is seeking an Unit Coordinator for the Grand Rapids contact center. The role involves administrative support, patient scheduling, and ensuring accurate documentation.

You will handle phones, direct visitors, and assist the clinical team with data entry and reporting. The position requires high school completion and offers a collaborative, compassionate work environment with opportunities to contribute to patient care and office operations in a busy