Healthcare Admin Support Specialist

Pine Rest Christian Mental Health Svc; Grand Rapids Charter Township (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Retirement Match

PTO

Tuition Assistance

EAP Program

Davenport University Discount

Job summary

Pine Rest Christian Mental Health Services in Grand Rapids, MI is seeking a Team Support Staff to provide administrative and clerical support within a clinical department. You will greet visitors, manage calendars, input data, and assist with medical records in the EMR system.

The role emphasizes accuracy under pressure, exceptional customer service, and collaboration with a multidisciplinary team. A high school diploma and at least one year of related experience are preferred; benefits include

Qualifications

• Minimum of one year of related work experience to direct workflow and prioritise workload preferred.
• Position requires completion of a high-school (or equivalent) diploma.

Responsibilities

• Provide administrative support by phone and in person, greet and direct visitors, answer questions, transfer calls, and maintain calendars.
• Maintain department files, perform record-keeping, input data, and produce simple reports.
• In clinical areas, assist in maintaining medical records with physicians.
• Release medical information as needed for continuing medical care or insurance purposes.
• Explain balances on accounts and address concerns.
• Enter data into Pine Rest’s EMR system and transcribe or edit documents from supervisors.
• Calculate charges and follow up on outstanding balances.
• Order office supplies and maintain composure under stress.

Skills

Customer service

Data entry

Communication

Administration

Education

High school diploma or equivalent

1 year related experience preferred

Tools

Electronic Medical Record System

Data-entry systems

Calendar management

Job description

Pine Rest Christian Mental Health Services in Grand Rapids, MI is seeking a Team Support Staff to provide administrative and clerical support within a clinical department. You will greet visitors, manage calendars, input data, and assist with medical records in the EMR system.

The role emphasizes accuracy under pressure, exceptional customer service, and collaboration with a multidisciplinary team. A high school diploma and at least one year of related experience are preferred; benefits include