Unified Communications Technician - Zoom & Phone (Temp)

The California State University; Fresno (CA); Hybrid; USD 65,000 - 94,000; Full time

Job summary

The California State University, Fresno, is seeking a Temporary Unified Communications Support Technician to maintain, install, and configure Zoom Phone and analog phone systems in a fast-paced, team-driven IT environment.

You will configure and monitor communications platforms, design improvements, and work with both technical and non-technical staff to resolve issues and implement robust solutions. This temporary role emphasizes reliability and proactive problem-solving in a campus setting.

Qualifications

• Equivalent to a bachelor's degree in computer science, information systems, business, or related discipline.
• Experience with unified communication processes and solutions.
• Experience providing support and operations with on-premise and cloud-based service platforms.

Responsibilities

• Maintain, install, and configure Zoom Phone (all features) and analog phone systems.
• Configure, design, monitor, and maintain the communications platform.
• Apply independent judgment to determine solutions and communicate with diverse stakeholders.

Skills

Unified communications

Analytical skills

Communication skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Zoom Phone

AudioCodes

Job description

The California State University, Fresno, is seeking a Temporary Unified Communications Support Technician to maintain, install, and configure Zoom Phone and analog phone systems in a fast-paced, team-driven IT environment.

You will configure and monitor communications platforms, design improvements, and work with both technical and non-technical staff to resolve issues and implement robust solutions. This temporary role emphasizes reliability and proactive problem-solving in a campus setting.