Unified Communications Specialist - Temporary

California State University, Fresno

Fresno (CA)

On-site

USD 65,000 - 94,000

Full time

6 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
Sick leave
Vacation time
15 paid holidays
Fee waiver education program

Job summary

California State University, Fresno invites applications for a Temporary Unified Communications Support Technician. Under supervision, the technician maintains, installs, and configures Zoom Phone and analog phone systems, and supports enterprise communications.

The role requires independent work, strong problem solving, and the ability to communicate with technical and non-technical audiences. It is a full-time, on-campus position with potential extension based on funding and performance.

Qualifications

  • Equivalent to a bachelor's degree in computer science or related field.
  • Experience with unified communications processes and on-premise and cloud platforms.
  • Ability to troubleshoot and configure Zoom and telecommunication systems.

Responsibilities

  • Maintain, install, and configure Zoom Phone and analog phone systems.
  • Monitor and troubleshoot the communications platform and related services.
  • Apply technical judgment to resolve issues and communicate with both technical and non-technical stakeholders.

Skills

Unified communications
Networking basics
Analytical skills
Verbal and written communication
Collaboration

Education

Bachelor's degree in CS/related field

Tools

Zoom
Microsoft Teams
Audio Codes
Grandstream

Job description

California State University, Fresno invites applications for a Temporary Unified Communications Support Technician. Under supervision, the technician maintains, installs, and configures Zoom Phone and analog phone systems, and supports enterprise communications.

The role requires independent work, strong problem solving, and the ability to communicate with technical and non-technical audiences. It is a full-time, on-campus position with potential extension based on funding and performance.

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