Temp Unified Communications Technician – Zoom Phone

California State University - Fresno; Fresno (CA); On-site; USD 65,000 - 94,000; Full time

Benefits offered by this job

Health, dental and vision plans

CalPERS retirement

15 paid holidays per year

Fee waiver education program

Job summary

California State University, Fresno is seeking a Temporary Unified Communications Support Technician to maintain and configure Zoom Phone and analog phone systems. You will work under IT direction to ensure reliable communications across campus.

The role emphasizes independent problem solving, effective communication with technical and non-technical colleagues, and experience with both on-premise and cloud platforms. On-campus employment with generous CSU benefits is offered.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience with unified communications processes and on-premise/cloud platforms.
• Ability to support and operate unified communication solutions.

Responsibilities

• Maintain, install, and configure Zoom Phone and analog phone systems.
• Configure, monitor, and maintain the communications platform.
• Work independently and apply technical judgment to standard and nonstandard tasks.

Skills

Analytical skills

Verbal and written communication

Audience-friendly communication

Independent problem solving

Confidential data handling

Cross-functional collaboration

Education

Bachelor's degree in CS/IS/Business or related

Tools

Zoom

Zoom Phone

AudioCodes

Grandstream

Ramtel

Microsoft Teams

Job description

California State University, Fresno is seeking a Temporary Unified Communications Support Technician to maintain and configure Zoom Phone and analog phone systems. You will work under IT direction to ensure reliable communications across campus.

The role emphasizes independent problem solving, effective communication with technical and non-technical colleagues, and experience with both on-premise and cloud platforms. On-campus employment with generous CSU benefits is offered.