Unified Communications & Network Administrator

Conditions. Workplace Diversity, LLC.; San Antonio (TX); On-site; USD 60,000 - 74,000; Full time

Job summary

University of the Incarnate Word (UIW) seeks a Network & UC Administrator to manage day-to-day network operations across multiple campuses and provide excellent technical support to students and staff.

You will work with LAN/WAN, VPNs, wireless networks, and security controls while communicating complex concepts in clear terms. A strong customer-service mindset and willingness to pursue professional development are required.

Qualifications

• Associates degree or 60 college hours; additional relevant experience may be considered in lieu of listed education.
• Experience with multiprotocol wireless networks in managed environments and with LANs.
• Familiarity with network security tools, procedures, and best practices.

Responsibilities

• Provide technical assistance and support to users, with a strong customer-service focus.
• Administer and maintain the UIW network across multiple locations and campuses.
• Communicate technical information to both technical support and non-technical staff.
• Support day-to-day network operations, upgrades, and problem resolution.

Skills

LAN/WAN troubleshooting

VPN solutions

Wired/Wireless networks

Network security basics

CLI/GUI switch config

FERPA/HIPAA/PCI awareness

Customer service

Non-technical communication

Professional development

Multi-tasking

Education

Associate degree or 60 college hours

Tools

Wireless LAN controllers

Managed switches (CLI/GUI)

Network monitoring tools

Network security appliances

Job description

University of the Incarnate Word (UIW) seeks a Network & UC Administrator to manage day-to-day network operations across multiple campuses and provide excellent technical support to students and staff.

You will work with LAN/WAN, VPNs, wireless networks, and security controls while communicating complex concepts in clear terms. A strong customer-service mindset and willingness to pursue professional development are required.