Enterprise Network & Data Center Analyst

University of Texas at San Antonio

San Antonio (TX)

On-site

USD 59,000 - 73,000

Full time

3 days ago
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Job summary

University of Texas at San Antonio is seeking an Enterprise Network Analyst to manage and secure enterprise data centers, network and VoIP systems. The role focuses on installation, testing, tuning, and problem resolution to ensure reliable operations across campus.

Responsibilities include coordinating changes, maintaining documentation, and supporting project work. A Bachelor's degree and at least 1 year of related experience are required, with a background in Cisco UC/UCCX, ServiceNow, and

Qualifications

  • Bachelor's degree in a related field and at least 1 year of related work experience.
  • Ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.
  • Experience with enterprise data centers, networks and VoIP technologies.
  • Knowledge of Microsoft Office and ability to learn institutional software systems.

Responsibilities

  • Manage, test, and support data centers, network and VoIP hardware, technologies, and applications.
  • Install and support enterprise-wide data centers, network and VoIP components and related infrastructure.
  • Implement security for data centers, network and VoIP protection and client access.
  • Document processes and procedures, and propose improvements.
  • Maintain hardware and software documentation standards for the enterprise environment.

Skills

Data Center Operations
Systems Administration
Troubleshooting
ServiceNow
HyperView
Data Management
Process Automation
Cisco UC/UCCX
Technical Support
Customer Experience Management

Education

Bachelor's Degree in a related field

Tools

HyperView
ServiceNow
Cisco UC/UCCX

Job description

University of Texas at San Antonio is seeking an Enterprise Network Analyst to manage and secure enterprise data centers, network and VoIP systems. The role focuses on installation, testing, tuning, and problem resolution to ensure reliable operations across campus.

Responsibilities include coordinating changes, maintaining documentation, and supporting project work. A Bachelor's degree and at least 1 year of related experience are required, with a background in Cisco UC/UCCX, ServiceNow, and

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