Unified Communications Engineer I — Cisco UC Expert

Hackensack Meridian Health Inc.; Iselin (PA); On-site; USD 85,000 - 110,000; Full time

Job summary

Hackensack Meridian Health is seeking a Unified Communications Engineer I to support its voice communication infrastructure. You will configure, deploy, test, maintain, monitor and troubleshoot UC components such as CUCM, Cisco IP phones, Jabber, CUC, IM&P and UCCX across multiple facilities.

The role requires 3 years of UC/PBX experience, strong analytical skills, excellent communication, and willingness to travel within New Jersey. Bachelor’s or equivalent IT/CS/MIS degree or cert is preferred.

Qualifications

• Bachelor's degree or equivalent in IT, CS, MIS or related field, or an applicable technical certificate.
• Minimum of 3 years of progressive Unified Communications/PBX administration experience.
• Hands-on with Cisco IP Phones, CUCM, Jabber, CUC, IM&P, UCCX, SIP MGCP/SIP, Cisco IOS Gateways, SIP Trunking, and CUCM integration.
• Detail oriented with strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficient with Google Suite and related tools.

Responsibilities

• Configure, deploy, test, maintain, monitor, and troubleshoot voice communication infrastructure to provide secure, highly-available services.
• Perform QA and testing of transmission mediums and infrastructure components.
• Handle basic issues under direct supervision and escalate complex ones.
• Travel to various Hackensack Meridian Health facilities across New Jersey as needed.

Skills

Cisco IP Phones

CUCM

Cisco Jabber

CUC

IM&P

UCCX

SIP Trunking

MGCP

SIP

UCS/UC

Mobile Access

Google Suite

Education

Bachelor's degree in IT/CS/MIS or related

Technical certificate in IT/UC/Networking

Equivalent related work experience

Tools

Cisco IOS Gateways

Cisco Unified Communications products

Job description

Hackensack Meridian Health is seeking a Unified Communications Engineer I to support its voice communication infrastructure. You will configure, deploy, test, maintain, monitor and troubleshoot UC components such as CUCM, Cisco IP phones, Jabber, CUC, IM&P and UCCX across multiple facilities.

The role requires 3 years of UC/PBX experience, strong analytical skills, excellent communication, and willingness to travel within New Jersey. Bachelor’s or equivalent IT/CS/MIS degree or cert is preferred.