Unified 911 Dispatcher — Police/Fire/EMS

Regional 911 Intake Solutions; Windsor (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Shift differentials

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for Windsor, VA. This role involves processing emergency calls, verifying details, and coordinating radio assignments across police, fire, and medical services.

The position requires clear communication, the ability to assess priorities, and adherence to authority and training. Some agencies offer cross-training and credentialing opportunities, with shifts and overtime as needed.

Qualifications

• High school diploma or equivalent required; cross-training possible in some agencies.
• Public safety credentials may be required depending on the assignment and must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Prioritize and route calls according to approved procedures.
• Dispatch units per incident plans and coordinate multi-agency responses.
• Monitor radio traffic and unit availability; provide caller instructions when needed.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for Windsor, VA. This role involves processing emergency calls, verifying details, and coordinating radio assignments across police, fire, and medical services.

The position requires clear communication, the ability to assess priorities, and adherence to authority and training. Some agencies offer cross-training and credentialing opportunities, with shifts and overtime as needed.