Underwriting Governance Lead (Guidelines & LOA)

Selective; Allentown (Lehigh County); On-site; USD 155,000 - 201,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

Tuition assistance

Paid time off

Job summary

Selective Insurance is seeking a strategic governance leader to own underwriting guideline governance, ensure currency, and coordinate across IT, QA, Training, Product, and Operations. You will manage authority rules, LOA alignment, and documentation quality while driving enterprise automation initiatives.

This role emphasizes ownership of the enterprise knowledge base, versioning, and traceability, with a strong focus on accuracy, accessibility, and scalable processes across the organization.

Qualifications

• Deep understanding of commercial lines underwriting guidelines, processes, and operating frameworks.
• Experience designing, implementing, and managing governance frameworks, compliance systems, or enterprise content management programs.
• Experience working with automated underwriting rules, AI tools, or technology-driven workflows strongly preferred.
• Strong cross-functional leadership across IT, QA, Training, Product, and Operations.
• Excellent documentation, writing, and editing skills.

Responsibilities

• Governance Framework Design & Ownership: designs and owns the governance structure for underwriting guidelines.
• Source of Truth Stewardship: maintains the master inventory and ownership of guidelines across systems.
• Guideline Currency & Refresh Governance: enforces 5-year update cycles and content publishing.
• Clarity, Accessibility & Structural Standards: defines standards for clear, structured reference material.
• Learning Content & Curricula Synchronization: aligns guidelines with training materials and curricula.
• Automated Rules Alignment including LOA Administration & Documentation: ensures automated rules align with the source of truth.

Skills

Governance

Cross‑functional leadership

Documentation

Analytical skills

Automation & AI governance

Content management

Structured guidelines

Education

College degree preferred

10+ years underwriting experience

5+ years governance/framework design

Experience with automated underwriting rules & AI tools

CPCU/AU or equivalent preferred

Tools

Governance tools

Job description

Selective Insurance is seeking a strategic governance leader to own underwriting guideline governance, ensure currency, and coordinate across IT, QA, Training, Product, and Operations. You will manage authority rules, LOA alignment, and documentation quality while driving enterprise automation initiatives.

This role emphasizes ownership of the enterprise knowledge base, versioning, and traceability, with a strong focus on accuracy, accessibility, and scalable processes across the organization.