Student IT Support Specialist (LANCASTER CAMPUS)

Ohio; Lancaster (OH); On-site; USD 13,776 - 16,531; Part time

Job summary

Ohio University Lancaster Campus is seeking a Student IT Support Specialist to provide frontline IT assistance to students, staff, and faculty. You will troubleshoot software and hardware, handle help desk calls, enter work orders, check out equipment, and support campus projects.

The role, based on the Lancaster campus, requires current enrollment and a minimum 2.0 GPA, offers flexible morning/evening hours, and pays $11.00 per hour.

Qualifications

• Enrolled student with ability to follow instructions and meet deadlines.
• Basic knowledge of office software and communication tools.
• Strong interpersonal communication and confidentiality awareness.

Responsibilities

• Provide technical assistance to students, staff and faculty by troubleshooting issues.
• Answer help desk calls, log work orders, check out equipment.
• Assist with inventory, classroom and event support as needed.

Skills

Interpersonal communication

Basic office software

Education

Currently enrolled as a student

Tools

Teams

Job description

Student IT Support Specialist (LANCASTER CAMPUS)

Posting Details

Position Information Business Title Student IT Support Specialist (LANCASTER CAMPUS) Special Instructions to Applicants Please note this position will work on the Lancaster Campus of Ohio University. Please complete the online application and attach a resume, current semester class schedule and a cover letter indicating your interest. We are seeking candidates who have good interpersonal communication skills, the ability to work productively without close supervision and the ability to follow confidentiality policies. Successful candidates must have and maintain a minimum cumulative GPA of 2.0 or higher. Training will be provided for applicants who are hired.

Posting Number 20161754STD

Department Summary The Ohio University Lancaster Campus invites applications for the position of Student IT Support Specialist. This position will work on the Lancaster campus which is located in Lancaster, Ohio. Specific departmental duties may include:

• Help Desk Support · Answering the help desk phone, entering work orders, and resolving issues when possible · Check out and deliver equipment · Assisting with inventory, testing, and cleaning of computer equipment. · Supporting campus projects as needed
• OULN Classroom Operator Support
  · Responsible to be sure equipment is powered, connected and functioning for class · Distribute and collect papers, assignments, etc. before class and return to the proper department/location immediately after class · Log any classroom technical issues and relay information to appropriate support team using the Teams application
• Campus Event Support · Setup computer, audio and AV equipment for scheduled campus events · Operate equipment during event · Troubleshoot any issues and resolve as necessary · Return equipment to appropriate storage location(s) when event ends

Job Profile

Duties/essential functions may include, but not be limited to, the following: Provides technical assistance to students, staff, and faculty by troubleshooting software or hardware issues, maintaining IT systems, and offering solutions to ensure smooth technological operations across the University. Provides an entry point into the field of Information Technology for Ohio University students. Level Summary Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments.

Minimum Qualifications Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.

Preferred Qualifications

Working Condition/Physical Demands: This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.

Department Regional Higher Education Pay Rate $11.00 per hour

FLSA Status Non-Exempt

Posting Open Date 07/28/2026

Posting End Date 11/30/2026

Job Category Student Hourly

Planning Unit Regional Higher Education

Work Schedule Work hours are flexible but must be willing to work morning and evening hours as needed. Campus Lancaster

Applicants may contact this person if they have questions about this position. Ethan Seifert, [e-mail]

Non-Discrimination Statement Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer. Employment Type Part-Time

Job Level STUDENT

Job Family Student Hourly

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Ohio University Human Resources | Grosvenor West 103 | 1 Ohio University | Athens, OH 45701| T: 740.593.1636 | F: 740.593.0386