Unarmed Security Officer: Retail Patrol & Customer Care

Allied Universal; Allen (TX); On-site; USD 52,349,000 - 53,726,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer to join our Full Time Unarmed Patrol Response team in Allen, TX. You will monitor, deter incidents, and provide a welcoming environment for guests and team members at a retail site.

Role emphasizes customer service, clear communication, and documentation using technology. Join a collaborative team with growth opportunities and a supportive culture at Allied Universal.

Qualifications

• Minimum of 1 year of security-related experience.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• HS diploma or equivalent required.

Responsibilities

• Provide customer service to clients and visitors by following site policies and security procedures.
• Respond to incidents and concerns in a calm, professional manner per site procedures.
• Conduct regular unarmed patrols of the retail area to deter unauthorized activity.
• Monitor access points and report suspicious behavior or policy violations to leadership.
• Document incidents and patrols accurately and communicate updates to site leadership.

Skills

Customer service

Security experience

Technology literacy

Education

High school diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer to join our Full Time Unarmed Patrol Response team in Allen, TX. You will monitor, deter incidents, and provide a welcoming environment for guests and team members at a retail site.

Role emphasizes customer service, clear communication, and documentation using technology. Join a collaborative team with growth opportunities and a supportive culture at Allied Universal.