Unarmed Retail Security Officer — Mall Patrol & Service

Allied Universal; Allen (TX); On-site; USD 39,000 - 42,000; Full time

Job summary

Allied Universal in Allen, TX is seeking a Security Guard Full Time Unarmed Patrol Customer Assistance. You will protect clients in Retail/Malls, monitor entrances, perform unarmed patrols, and provide a welcoming guest experience while reporting incidents.

You will use available technology to document activity, respond calmly to incidents, and uphold site policies. The role emphasizes customer service, teamwork, integrity, and reliability within a supportive security team.

Qualifications

• At least 1 year of security-related experience.
• Customer service experience preferred.
• High school diploma or equivalent.
• Background check as required by law.
• Drug screen required where permitted.

Responsibilities

• Provide customer service to clients, visitors, and employees per site policies.
• Respond to incidents calmly and professionally.
• Conduct regular unarmed patrols throughout retail and mall areas.
• Monitor for unusual activity and report observations to site contacts.
• Assist with access control and visitor directions.

Skills

Customer service

Communication

Patrol awareness

Education

High School Diploma

Job description

Allied Universal in Allen, TX is seeking a Security Guard Full Time Unarmed Patrol Customer Assistance. You will protect clients in Retail/Malls, monitor entrances, perform unarmed patrols, and provide a welcoming guest experience while reporting incidents.

You will use available technology to document activity, respond calmly to incidents, and uphold site policies. The role emphasizes customer service, teamwork, integrity, and reliability within a supportive security team.