Unarmed Security Patrol Officer - Retail/Mall Site Observation

Alliedbarton Security Services; Allen (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal in Allen, TX is seeking a Security Officer Unarmed Patrol Site Observation for a retail location. You will monitor and patrol assigned areas, deter unauthorized activity, and deliver outstanding customer service to visitors and tenants.

The role offers full-time hours and a daytime schedule. You will document incidents, coordinate with site leadership, and participate in emergency responses per site protocols.

Qualifications

• At least 1 year of security-related experience.
• Comfortable using a computer or tablet.
• Customer service experience is preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• Background checks and drug screening may be required.
• Licensing requirements may apply depending on state/local laws.

Responsibilities

• Provide customer service to clients, shoppers, tenants, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities.
• Conduct regular and random unarmed patrols throughout retail and mall common areas, storefronts, parking areas, and the surrounding perimeter to deter unauthorized activity.
• Monitor access points, observe visitor and delivery activity, and report suspicious behavior, hazards, or policy violations per site procedures.
• Respond to incidents and critical situations calmly, contacting appropriate personnel and/or emergency services as directed by site protocols.
• Prepare clear, accurate reports and communicate observations, incidents, and shift information to Allied Universal leadership and site contacts.

Skills

Customer service

Patrol procedures

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal in Allen, TX is seeking a Security Officer Unarmed Patrol Site Observation for a retail location. You will monitor and patrol assigned areas, deter unauthorized activity, and deliver outstanding customer service to visitors and tenants.

The role offers full-time hours and a daytime schedule. You will document incidents, coordinate with site leadership, and participate in emergency responses per site protocols.