UKG Ready Optimization & Support Specialist

Rockcrest; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Rockcrest in the United States is seeking an experienced UKG Ready Consultant to support clients with troubleshooting, optimization, and ongoing administration of UKG Ready environments. This role requires hands-on knowledge across core HR, payroll, scheduling, timekeeping, reporting, and integrations, with a focus on delivering practical solutions and knowledge transfer to client teams.

You will partner with stakeholders to translate business requirements into configuration changes, perform

Qualifications

• Hands-on UKG Ready expertise across core HR, payroll, scheduling, onboarding, reporting, and integrations.
• Ability to diagnose complex system issues and translate requirements into workable configurations.
• Strong client-facing communication and project collaboration skills.

Responsibilities

• Serve as UKG Ready SME across the full platform.
• Troubleshoot configuration, workflow, data, reporting, payroll, timekeeping, and system functionality issues.
• Perform UKG Ready health checks and system assessments to identify gaps and opportunities for improvement.
• Optimize existing UKG Ready environments based on client requirements and best practices.
• Provide hands-on system configuration and administrative support.
• Advise clients on UKG Ready best practices and efficient platform usage.
• Review and improve business processes, workflows, security, approvals, and system configuration.
• Assist with reporting, data validation, imports/exports, integrations, and system cleanup.
• Support clients with testing, troubleshooting, documentation, and post-implementation stabilization.
• Provide administrator guidance, knowledge transfer, and end-user training as needed.
• Partner with HR, Payroll, Finance, IT, and operations to translate requirements into effective system solutions.

Skills

UKG Ready

Troubleshooting

System configuration

Client consulting

Tools

UKG Ready

Job description

Rockcrest in the United States is seeking an experienced UKG Ready Consultant to support clients with troubleshooting, optimization, and ongoing administration of UKG Ready environments. This role requires hands-on knowledge across core HR, payroll, scheduling, timekeeping, reporting, and integrations, with a focus on delivering practical solutions and knowledge transfer to client teams.

You will partner with stakeholders to translate business requirements into configuration changes, perform