ROCKCREST is seeking an experienced UKG Ready Consultant to support clients with troubleshooting, optimization, system administration, and ongoing enhancement of their UKG Ready environments.
We are looking for a well-rounded UKG Ready expert with hands-on experience across all major areas of the platform who can quickly assess client needs, identify system or process issues, recommend best practices, and make configuration changes when needed.
Key Responsibilities
- Serve as a UKG Ready subject matter expert across the full platform.
- Troubleshoot configuration, workflow, data, reporting, payroll, timekeeping, and system functionality issues.
- Perform UKG Ready health checks and system assessments to identify configuration gaps, inefficiencies, and opportunities for improvement.
- Optimize existing UKG Ready environments based on client requirements and recommended best practices.
- Provide hands-on system configuration and administrative support.
- Advise clients on UKG Ready best practices, system capabilities, and more efficient ways to utilize the platform.
- Review and improve business processes, workflows, security, approvals, and system configuration.
- Assist with reporting, data validation, imports/exports, integrations, and system cleanup.
- Support clients with testing, troubleshooting, documentation, and post-implementation stabilization.
- Provide administrator guidance, knowledge transfer, and end-user training as needed.
- Partner directly with HR, Payroll, Finance, IT, and operational stakeholders to understand business requirements and translate them into effective system solutions.
UKG Ready Experience
Candidates should have strong hands-on knowledge across most or all areas of UKG Ready, including:
- Core HR / HR Administration
- Payroll
- Scheduling
- Onboarding
- Performance Management
- Compensation
- Reporting & Analytics
- Workflows
- Security / User Roles
- Employee & Manager Self-Service
- Data Imports / Exports
- Integrations
- General system configuration and administration
Ideal Background
- Several years of direct, hands-on UKG Ready consulting, implementation, administration, or optimization experience.
- Deep understanding of how UKG Ready modules interact and how configuration decisions impact downstream processes.
- Ability to independently diagnose complex system issues and develop practical solutions.
- Experience supporting both pre- and post-implementation environments.
- Strong understanding of HR, payroll, timekeeping, and workforce management processes.
- Comfortable working directly with clients and providing consultative recommendations rather than simply completing assigned configuration tasks.
- Ability to explain technical system functionality to both experienced administrators and non-technical stakeholders.
What We're Looking For
This role is best suited for a true UKG Ready all-arounder who can step into an existing client environment, understand how the system is currently being used, troubleshoot problems, identify opportunities for improvement, and provide both strategic guidance and hands-on system support.
Projects may include troubleshooting, system optimization, health checks, configuration, process improvement, training, implementation support, and ongoing UKG Ready administration.