UKG Pro Analyst: HR Systems, Reporting & Support

United States Digital Space LLC; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Dental

Mental health support

Parental planning resources

Retirement savings options

Generous paid time off

Job summary

United States Digital Space LLC is seeking a skilled UKG Pro Analyst to join the People Systems team in the United States. You will become the go-to resource for UKG Pro support, reporting, and configuration to keep HR operations running smoothly across the organization.

You will manage requests via Jira, build insightful reports (Cognos or UKG Reporting), and document processes to support scalable governance as we expand globally.

Qualifications

• 3-5 years of hands-on UKG Pro experience, with strong proficiency in report building (Cognos or UKG Reporting) and system configuration.
• Experience managing incoming requests through a ticketing system (Jira or similar preferred).
• A customer-first mindset — you're responsive, clear, and patient with stakeholders at all levels.
• Strong attention to detail and a track record of maintaining data integrity (experience with SOX audit controls preferred).
• Ability to manage competing priorities without dropping the ball on the day-to-day.
• Clear, confident communicator — in writing and in person.

Responsibilities

• Serve as the primary UKG Pro subject matter expert for the People Ops team — fielding requests, troubleshooting issues, and delivering timely, high-quality support.
• Manage and triage incoming People Systems requests through Jira, ensuring tickets are prioritized, tracked, and resolved with clear communication back to stakeholders.
• Build, maintain, and enhance reports and dashboards in UKG Pro to support HR, Finance, and business leaders.
• Configure and maintain UKG Pro modules including core HR, timekeeping, accruals, and scheduling.
• Document system processes, configuration changes, and reporting standards to support a scalable, well-governed environment.
• Partner with the broader People Ops team to identify recurring issues and address root causes — not just symptoms.

Skills

UKG Pro experience

Report building

Jira ticketing

Data integrity

SOX controls

Stakeholder communication

Tools

Jira

Cognos

UKG Reporting

Job description

United States Digital Space LLC is seeking a skilled UKG Pro Analyst to join the People Systems team in the United States. You will become the go-to resource for UKG Pro support, reporting, and configuration to keep HR operations running smoothly across the organization.

You will manage requests via Jira, build insightful reports (Cognos or UKG Reporting), and document processes to support scalable governance as we expand globally.