UKG Analyst

Beacon Hill; Florida; Remote; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. The role covers maintenance, issues monitoring, testing, and documentation, plus managing access requests and maintaining UKG integrations.

Strong independent work and communication skills are essential; on-call rotation is expected. The ideal candidate will have HRIS experience with UKG, ServiceNow ticketing, and familiarity with HCM/FCM processes.

Qualifications

• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality.
• Strong verbal and written communication skills.
• Ability to work independently and manage assigned tasks with minimal supervision.
• Willingness to participate in an on-call rotation.

Responsibilities

• Monitor and report UKG Pro WFM issues and performance.
• Support application sustainment activities and testing.
• Assist with documentation and change control processes.
• Manage access requests and identity governance tasks.
• Help ensure stability of UKG integrations and data flows.
• Collaborate with senior team members on advanced troubleshooting.

Skills

Time & Attendance

Scheduling

HCM/FCM processes

Issue monitoring/reporting

ServiceNow

Knowledge base documentation

UKG integrations

Access requests

Testing

Advanced Scheduling

Absence Management

Hyperfinds

Dataviews

Notifications

Transaction Assistant

CRT functionality

Communication

Independent work

On-call participation

Tools

ServiceNow

SailPoint

Job description

Beacon Hill is looking for a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing ServiceNow tickets, and working with HCM and FCM functions. The analyst will be responsible for monitoring and reporting issues, supporting application sustainment activities, assisting with testing and documentation, managing access requests, and helping ensure the stability of UKG integrations. Strong communication skills and the ability to work independently are essential, while advanced troubleshooting and resolution responsibilities will be handled by senior team members.

Required Skills:

• Knowledge of Time & Attendance and Scheduling functionality
• Understanding of HCM and FCM processes
• Experience monitoring, identifying, and reporting application issues
• ServiceNow ticket and incident management experience
• Experience creating and maintaining knowledge base documentation
• Familiarity with UKG integrations and application sustainment activities
• Experience supporting user access requests through SailPoint or similar identity management tools
• Ability to assist with testing, validation, and change documentation
• Working knowledge of Advanced Scheduling and Absence Management
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality
• Strong verbal and written communication skills
• Ability to work independently and manage assigned tasks with minimal supervision
• Willingness to participate in an on-call rotation

Desired Skills:

• UKG Pro WFM DataHub knowledge
• Healthcare Productivity experience
• REST API knowledge
• ProWatch experience
• Experience supporting enterprise workforce management environments
• Familiarity with release management and assessing application impacts from system upgrades

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.