Workforce Management Systems Consultant (UKG)

Beacon Hill; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Beacon Hill Technologies seeks a labor systems professional focused on scheduling and staffing applications in hospitals. You will develop, implement, optimize, and utilize scheduling tools like UKG Pro WFM and CSE, partnering with hospital leaders to improve staffing productivity and analytics.

Responsibilities include supporting product strategy, implementation, training, user support, and liaison with IT and vendor partners to enhance system functionality and user experience.

Qualifications

• Bachelor's degree from an accredited four-year university is preferred.
• Minimum of five years of experience in hospital staffing, scheduling, and labor management.
• Experience with UKG Pro WFM and CSE or similar enterprise scheduling systems.
• Customer service and stakeholder relationship management.
• System implementation, training, and change management.

Responsibilities

• Support product strategy and direction, implementation activities, training, user support and liaison functions, application design review, testing of enhancements and interfaces, and collaboration with IT and vendor partners to improve system functionality and user experience.
• Work closely with development and support teams and play a key role in expanded adoption of workforce management tools across hospitals.

Skills

Analytical skills

Communication skills

Consulting skills

Education

Bachelor's degree

Tools

UKG Pro Workforce Management (WFM)

Clinical Scheduling Extensions (CSE)

Job description

It isn't highlighted prominently in it, but the Clinical Scheduling Extensions (CSE) is one of the biggest requirements for this position:

The person in this position is a labor systems professional responsible for supporting the development, implementation, optimization, and utilization of scheduling and staffing, agency procurement, position control and labor reporting applications, as well as performing skill mix and compliance reviews for hospitals on the effective use of these tools. This position partners with hospital CNOs and operational leaders in leveraging workforce management technologies, including applications such as UKG Pro Workforce Management (WFM), and best practices to optimize scheduling practices, staffing effectiveness, labor productivity, and workforce analytics and enhance staffing office operations.

Responsibilities for Candidates

Functional responsibilities include supporting product strategy and direction, implementation activities, training, user support and liaison functions, application design review, testing of enhancements and interfaces, and collaboration with Information Technology and vendor partners to improve system functionality and user experience. This position works closely with development and support teams and plays a key role in the continued expansion and adoption of workforce management tools across hospitals.

Up to 20% travel required. Selected candidate will be required to pass a Motor Vehicle Records check.

Qualifications for Candidates

A bachelor's degree from an accredited four-year university is preferred.

The position requires a minimum of five (5) years of experience in the following areas:

• Hospital staffing and scheduling.
• Hospital labor management, productivity, and workforce analytics.
• Workforce management and scheduling applications, including experience with UKG Pro Workforce Management (WFM) and Clinical Scheduling Extensions (CSE) or comparable enterprise scheduling and timekeeping systems.
• Customer service and stakeholder relationship management.
• System implementation and maintenance, training, and change management.

Preferred Qualifications

• Experience supporting enterprise workforce management solutions in a multi-hospital healthcare environment.
• Knowledge of healthcare staffing models, productivity standards, skill mix management, and regulatory compliance requirements.
• Experience with system optimization, reporting, analytics, integration management, and end-user adoption initiatives.
• Demonstrated ability to partner with nursing and operational leadership to improve labor efficiency, workforce utilization, and operational outcomes.
• Strong analytical, communication, and consulting skills with the ability to influence stakeholders across multiple levels of the organization.
• Experience with UKG Pro suite applications.

Desired Skills and Experience

UGK, CSE,

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future