Remote UKG Pro WFM Analyst (6+ Month Contract)

Beacon Hill; Florida; Remote; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. The role covers maintenance, issues monitoring, testing, and documentation, plus managing access requests and maintaining UKG integrations.

Strong independent work and communication skills are essential; on-call rotation is expected. The ideal candidate will have HRIS experience with UKG, ServiceNow ticketing, and familiarity with HCM/FCM processes.

Qualifications

• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality.
• Strong verbal and written communication skills.
• Ability to work independently and manage assigned tasks with minimal supervision.
• Willingness to participate in an on-call rotation.

Responsibilities

• Monitor and report UKG Pro WFM issues and performance.
• Support application sustainment activities and testing.
• Assist with documentation and change control processes.
• Manage access requests and identity governance tasks.
• Help ensure stability of UKG integrations and data flows.
• Collaborate with senior team members on advanced troubleshooting.

Skills

Time & Attendance

Scheduling

HCM/FCM processes

Issue monitoring/reporting

ServiceNow

Knowledge base documentation

UKG integrations

Access requests

Testing

Advanced Scheduling

Absence Management

Hyperfinds

Dataviews

Notifications

Transaction Assistant

CRT functionality

Communication

Independent work

On-call participation

Tools

ServiceNow

SailPoint

Job description

Beacon Hill is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. The role covers maintenance, issues monitoring, testing, and documentation, plus managing access requests and maintaining UKG integrations.

Strong independent work and communication skills are essential; on-call rotation is expected. The ideal candidate will have HRIS experience with UKG, ServiceNow ticketing, and familiarity with HCM/FCM processes.